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Terms & Conditions

By proceeding to checkout, you confirm that you have reviewed and accepted our store policies.

• Please confirm product model, specifications, and compatibility before ordering.
• Buyer-side mistakes are generally not eligible for return, refund, or compensation.
• Printheads, inks, cleaning liquids, electronic boards, and opened or installed items are non-returnable and non-refundable unless we shipped the wrong item or the goods arrived damaged.
• Transit damage must be reported within 24 hours after delivery with photos and order details.
• Shipping time, duties, and import charges may vary by product and destination.
• Printer orders require confirmation of stock, configuration, shipping cost, and duties before shipment.